Delivery Info 🌏

With DHL Express we usually expect delivery throughout Australia and worldwide typically within 2-6 business days of dispatch from our smiley workshop in Wanaka, NZ.

You’ll always know where your Smile Box gift is – we email the tracking code directly to you once shipped.

If you’re wanting a box for a specific date in the future, we recommend choosing to specify an open date when ordering. We’ll add a tag to the outside of the box requesting the recipient not to open it until your specified date.

You can always see what's available to a particular country by making sure the country selected at the top of the home page or on the product page is the one you are sending the gift to.

If already dispatched, a redirection can be requested via the DHL on Demand link sent to you via SMS or email when the package was dispatched.

If your order hasn't been dispatched yet, let us know as soon as you can and we'll try change the address before DHL picks it up.