Every smile counts.
We like to think every smile counts, which is why we designed sending a Smile Box gift to be quick, easy, personalised and most importantly, affordable.
Having treats combined with a gift card, personalised message and quick delivery, it’s a powerful way to make someone smile. We're so confident of this that we absolutely guarantee smiles when a Smile Box is delivered!
Smile Box was founded in late 2017 by Hannah and Tom, when they realised there was little available in affordable gifts to send to someone for when it's the thought that counts.
Originally starting as a side-hustle in the corner of their tiny one-bedroom unit in Auckland, Hannah & Tom opted in early 2018 for a life-style change and made the big shift to the other end of the country to base themselves amongst the lakes and snow-capped mountains of Lake Hāwea (near Wānaka).
During 2018 to 2020, Smile Box operated from a spare bedroom within their home in Lake Hāwea, with team members coming into the house to fulfil orders and the posties picking up sometimes hundreds of packages a day. The business was at this time still very much a side-project with both Hannah and Tom still working their separate day jobs.
With the arrival of their son, Lochie, in late 2020, along with Lucy, their crazy-energetic border-collie, Hannah & Tom knew that things had to change.
In early 2021, Hannah & Tom decided it was time to give Smile Box a proper 'push' and try and make the business more than just a side-hustle.
They made the scary decision to leave the security of their day-to-day jobs and moved the business out of home and into some dedicated commercial premises in Wānaka. They were now working on the business full-time, alongside the rest of the Smile Box team.
Within months, the Smile Box team tripled in size and Smile Boxes were being sent thick and fast around NZ and beyond.
2021 also saw the launch of Smile Box's Raise a Smile charitable fund - raising money to help charitable causes & organisations around the country.
In early 2022 (less than a year after moving into their first commercial space), Hannah & Tom had no choice but to move Smile Box into bigger premises, as they had simply outgrown the existing space!
The new premises (this time a proper warehouse!) is setting the stage for the next phase of growth, which includes more products (now that there's the space to store them) and also looking at international growth into Australia and beyond.
Our Charitable Fund
Raise a Smile
With every Smile Box sent, a small portion of the proceeds goes into our Raise a Smile charitable fund.
This fund then gets donated throughout the year to various charitable causes & organisations around New Zealand.
Don't just take it from us...
Over our five years of spreading smiles we've been humbled with amazing feedback from all walks of life, including from many awesome Kiwi businesses, which tells us we must be doing something right!
Click below to view some of our 8,000+ five-star reviews.
Great little surprise for the receiver. Easy peasy! :)
It had the desired effect and gave the recipient a smile. I just want to send more now. Lol.
Such an easy, quick and personable gift for any occasion 💕 have sent 3 so far and will be using them for a while I'd say 😊
Sent a get well smile box to my mum when she had covid.she was absolutely delighted. Lifted her day.delivery so fast .
This is a super easy way to put a smile on someone's face during COVID isolation
As always, this is the perfect affordable surprise to brighten someone's day
I have been using smile box a few times. Never disappointed. Once, the mail company didn't deliver and said they did and have an amazing support from smile box and the box arrived. It's amazing to be able to let someone know you are thinking on them on an affordable way. Thanks
Quick and easy as always
Love smile box, great to have a wee treat to send someone without breaking the bank.
Got this for a colleague as a Thank you, she loved it. It was delivered very promptly, well packaged and extremely well received. Will certainly be ordering again.
Its so easy to order, and arrives so quickly. Thank you!
I love smile box gifts as they are small in price, but they do what they say and put a smile on your dial.
Speedy delivery too.
Wonderful service and product, I’m impressed. I have already purchased another. Thank you
Best little gift 🎁 ever